Contact
Talk to the people building the biology cockpit.
Product questions, privacy requests, research conversations, and beta access all go through here. One inbox is better than six abandoned contact forms pretending to be infrastructure.
Last updated: April 27, 2026
Direct contact
For most things, email is the cleanest path. Include enough context so the reply does not become forensic archaeology.
General
hello@phenoluxe.comProduct questions, early access, and general notes.
Privacy
privacy@phenoluxe.comData access, deletion, or privacy questions.
Legal
legal@phenoluxe.comTerms, compliance, and other legal housekeeping.
Join early access
If you want beta access, join the waitlist. Confirm the email link so your spot is actually verified and not just another optimistic row in a database.
What to send
- Your use case: DNA file, biomarkers, personal dashboard, research, or partnership.
- What you want to understand or validate.
- Whether you are asking as a user, practitioner, researcher, or partner.
- No raw genetic files by email. That is how privacy goes to die.