Privacy Policy
Your biology is not ad inventory.
Phenoluxe is built around a simple rule: health and genetic data should be handled with restraint, transparency, and deletion paths that actually work.
Last updated: April 27, 2026
What we collect today
The public site currently collects waitlist and contact data only. That can include your email address, source or referral label, IP address, browser user agent, verification token status, and timestamps.
We use this data to confirm your waitlist signup, prevent basic abuse, reply to messages, and send early access updates.
Health and DNA data
The current waitlist does not ask you to upload raw DNA files, blood tests, symptoms, or medical records.
Future Phenoluxe product features are intended to use privacy-first processing, including client-side DNA parsing where raw files stay in your browser unless a feature clearly asks for a different storage choice. Interpreted marker storage will follow data minimization: keep only what is needed to power the product.
How we use data
- To reserve and confirm your waitlist position.
- To send launch, beta, and product updates you asked for.
- To protect the service from spam, bots, and abuse.
- To answer support, privacy, partnership, or research messages.
- To improve the product using aggregated, non-identifying signals.
What we do not do
- We do not sell your email address.
- We do not sell health, genetic, or biomarker data.
- We do not use waitlist data for third-party ad targeting.
- We do not present genetic associations as diagnosis.
Service providers
We may use infrastructure, database, email, hosting, security, and analytics providers to run the service. They only receive the data needed to perform their function. If production analytics are added, they should be privacy-respecting and cookieless by default.
Retention and deletion
Waitlist entries are kept until the beta launch, until you unsubscribe, or until you ask us to delete them. Abuse prevention logs may be kept for a limited period when needed to protect the service.
To request deletion or access to your data, email privacy@phenoluxe.com.
Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or export your personal data. We will honor valid requests where applicable law requires it, and we will try to make the process painless because paperwork cosplay is not the product.
Contact
Privacy questions go to privacy@phenoluxe.com. General product questions go to hello@phenoluxe.com.